Giving life to a new way of interacting with software
Shipware is a logistics company for whom we've done a website, built an app and developed other groundbreaking technology. They wanted to take that work even further to create an intelligent software assistant to help clients navigate Shipware's wide-ranging and resource rich system.
We helped them develop an assistant, who was given the name Krystal. The program went through several iterations, at times descending into the uncanny valley--that uncomfortable feeling you get when something inanimate becomes too lifelike. But through our development process we created a cool looking, non-creepy, and intelligent program that answered questions and anticipated problems for the benefit of their customers.